Pricing

Simple,
transparent
pricing.

Every plan is all-inclusive: every feature, no overage, no add-ons. Plans differ only by returns volume and support.

25 returns on us, on every plan.
No card, no setup fee.
  • No setup fee
  • No card to start
  • No overage
  • Cancel anytime
Choose a tier

The tier is the volume.
Nothing else is gated.

Pick the row that matches how many returns you handle. Every plan carries the whole product. The price is the only thing that changes.

Start here
Lite
$50/mo
600 returns / year ≈ $1.00 per return no overage · everything included
Everything included at a low-cost launch tier
50% off your first month: pay $25 for month one, then $50/mo.
Starter
$249/mo
1,500 returns / year ≈ $1.99 per return no overage · everything included
Everything included, up to 1,500 returns a year
Most popular
Growth
$549/mo
4,500 returns / year ≈ $1.46 per return no overage · everything included
Everything included for up to 4,500 returns. Most popular
Pro
$1,199/mo
12,000 returns / year ≈ $1.20 per return no overage · everything included
Everything included, up to 12,000 returns with AI + warehouse
Business
$2,199/mo
30,000 returns / year ≈ $0.88 per return no overage · everything included
Everything included, up to 30,000 returns with dedicated onboarding
Performance
$99 + 5% of retained revenue
12,000 returns / year no overage · everything included
Outcome-based pricing: pay a share of the revenue we save you
  • 12,000 returns/year
  • $99 base + 5% of retained revenue
  • You only pay when we save you a refund
  • Priority support
  • Everything below, included
Enterprise
Custom
Unlimited returns
Custom pricing, SLA, and white-label
Contact sales
  • Unlimited returns
  • SLA
  • White-label
  • Dedicated account manager
Included on every plan

Same product on every rung.

There is no premium tier holding a feature hostage. Whichever row you pick, this is what you get.

  • 01 Branded customer portal
  • 02 Refunds, exchanges & instant exchange
  • 03 Fraud / risk scoring
  • 04 Automation rules
  • 05 Store-credit bonuses & returnless automation
  • 06 API access & custom domain
  • 07 Warehouse portal & AI insights
  • 08 Every feature included: no overage, no add-ons
What a return costs

One return.
One charge.
No surprises.

Every tier is a flat monthly price against an included annual volume. Divide one by the other and the curve only ever falls.

Cost per return all-inclusive · no overage
  • Starter 1,500 returns / year $1.99
  • Growth Recommended 4,500 returns / year $1.46
  • Pro 12,000 returns / year $1.20
  • Business 30,000 returns / year $0.88

The more you scale, the less each return costs.

25
Returns free on every install
7
Tiers, every feature on all of them
$0.88
Cost per return at Business volume
None
Overage, add-on or setup fees
Optional · usage-based · every plan

Recommerce: 7% only when a return actually resells.

Turn on recommerce and Returner auto-lists your graded returns as unique outlet products in your own store. It's an optional, success-based product, not a plan add-on or a returns overage. No listing fee, no monthly fee, no setup fee: you pay a 7% commission on an item's sale price only when it actually sells, with a $0.50 per-item floor, capped at $1,000 a month. Available on every plan; Shopify stores are billed through Shopify.

An honest comparison: full-service resale platforms typically charge around 10% and run your logistics for you; peer-to-peer branded-resale marketplaces take roughly 20% of the sale. Returner's recommerce runs inside your own store, on the warehouse flow you already have, so the commission stays low and the revenue stays yours.

How recommerce works →
  • Commission only on resold items, and items that never sell are never charged
  • $0.50 per-item floor, capped at $1,000 / month
  • No listing, monthly, or setup fees · available on every plan
Answers

Common
questions.

Still unsure which row you are on? Ask us →

Each return request submitted through your portal counts as one return for the month, regardless of how many items are in it. Exchanges and store-credit requests count the same as refunds: one request, one return.

Ready to get started?

Connect your Shopify store and start managing returns in minutes.

Talk to us

First 25 returns on us · Growth is the most popular tier · Cancel anytime